Must Listen Customer Success Podcasts: November 2020
If you’re in Customer Success, you need to listen to these podcasts.
It’s as simple as that. Whether you’re a CSM in the field, or a tenured leader, the lessons from these podcasts are sure to spark ideas that drives innovation for your Customer Success team. Check back often, we continue to add fresh, new Podcasts to this list every quarter.
Happy listening!
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Women in Customer Success Podcast (New Nov 2020)
The Women in Customer Success Podcast is hosted by Marija Pilley who interviews some of the most intelligent and innovative women in Customer Success. Marija is based in Europe, so the interviews tend to skew more EMEA based, but the lessons you learn can be applied to your CS team all around the globe. I’m excited to hear more from more of the most brilliant women in the CS industry. Bravo, Marija.
NPS, I Love You (New Nov 2020)
NPS, I Love You is brought to us by our friends at Catalyst Software and hosted by the wonderful Ben Winn. This is an up and coming podcast that is interviewing some of the most talented, passionate, and genuine leaders in Customer Success. Be sure to follow/subscribe to this rising star CS podcast.
Creating CS (New July 2020)
Welcome to the Creating Customer Success Podcast where co-hosts Daniel Cattini and Alex Truman talk with leaders in the CS space. In the series, CS leaders learn how to build and run the best CS teams.
Gain Grow Retain Podcast
In the only podcast dedicated to customer-centric growth leaders in the B2B SaaS and Tech space, hosts Jeff Breunsbach and Jay Nathan share conversatiions with industry executives who are actively growing and scaling their businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day-to-day challenges of scaling.
SaaStr
The official SaaStr podcast is the latest and greatest from the World of SaaStr, interviewing the most prominent operators and investors to discover their tips, tactics, and strategics to attain success in the fiercely competitive World of SaaS. While not exclusively focused on Customer Success, the leaders interviewed in this podcast are sure to highlight something new to try in the CS World.
StrikeDeck Radio
In this interview series, produced by Strikedeck, and hosted by Kristen Hayer, you’ll hear the podcast get real with Customer Success leaders and professionals, on how they got into Customer Success, how they’ve disrupted current processes, created new ones, where they see CS going and more.
Value Realized
The Value Realized Podcast uncovers perspectives that shape tomorrow’s strategies and tactics in Customer Success. Value Realized caters to individual contributors, managers, directors, and leadership by providing thoughtful insight and context on how professionals deliver more value to their customers. Value Realized will help uncover trending best practices, thought provoking strategies, how to build a brand/career in CS and how to deliver the impactful experiences to those around us.
Churn.fm
Churn.fm is the podcast for subscription economy pros. Published every Wednesday the podcast hears from the World’s fastest growing companies about how they’re tackling churn and using retention and engagement to fuel their company’s growth.
Customer Strategy Podcast
Listen in each week as Nils Vinje helps CEOS, COOs, CROs, VPs, Directors, and ICs improve the customer strategy of their businesses so that they can grow their customer revenue.
The Customer Success Podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.
Enjoy!
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